Privacy Policy

Last Updated: January 1, 2026

1. Information We Collect

At Ayur Health Expert, we collect information to provide better services to our users. We collect:

Personal Information: Name, mobile number, email address, date of birth, and address.
Health Information: Medical history, consultation details, prescriptions, and health reports.
Payment Information: Transaction details, payment method (we do not store full card details).
Technical Information: IP address, browser type, device information, and usage data.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide Ayurvedic consultation and healthcare services
To process your orders and deliver medicines
To communicate with you about appointments, prescriptions, and updates
To improve our platform, services, and user experience
To comply with legal and regulatory requirements

3. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

Healthcare Providers: Ayurvedic doctors and specialists for consultation purposes
Service Partners: Pharmacy partners for medicine delivery, diagnostic labs for test processing
Legal Authorities: When required by law or to protect our rights

4. Data Security

We implement industry-standard security measures to protect your personal and health information, including encryption, secure servers, access controls, and regular security audits.

5. Your Rights

You have the right to:

Access and review your personal information
Request correction of inaccurate data
Request deletion of your data (subject to legal requirements)
Withdraw consent for data processing

6. Cookies and Tracking

We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage cookie preferences through your browser settings.

7. Children's Privacy

Our services are intended for adults. We do not knowingly collect information from children under 18 without parental consent.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@ayurhealthexpert.com
Phone: +91 79080 76311
Address: Ananda More, Chanchani Koliary Road
Ukhra, Durgapur, WB 713363