Last Updated: January 1, 2026
1. Information We Collect
At Ayur Health Expert, we collect information to provide better services to our users. We collect:
- Personal Information: Name, mobile number, email address, date of birth, and address.
- Health Information: Medical history, consultation details, prescriptions, and health reports.
- Payment Information: Transaction details, payment method (we do not store full card details).
- Technical Information: IP address, browser type, device information, and usage data.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide Ayurvedic consultation and healthcare services
- To process your orders and deliver medicines
- To communicate with you about appointments, prescriptions, and updates
- To improve our platform, services, and user experience
- To comply with legal and regulatory requirements
3. Data Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Healthcare Providers: Ayurvedic doctors and specialists for consultation purposes
- Service Partners: Pharmacy partners for medicine delivery, diagnostic labs for test processing
- Legal Authorities: When required by law or to protect our rights
4. Data Security
We implement industry-standard security measures to protect your personal and health information, including encryption, secure servers, access controls, and regular security audits.
5. Your Rights
You have the right to:
- Access and review your personal information
- Request correction of inaccurate data
- Request deletion of your data (subject to legal requirements)
- Withdraw consent for data processing
6. Cookies and Tracking
We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage cookie preferences through your browser settings.
7. Children's Privacy
Our services are intended for adults. We do not knowingly collect information from children under 18 without parental consent.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@ayurhealthexpert.com
Phone: +91 79080 76311
Address: Ananda More, Chanchani Koliary Road
Ukhra, Durgapur, WB 713363